Delivery & Installation
We get it there. We set it up. You get to work.
From standard courier shipping to full professional installation - choose the service level that fits your order, your building, and your timeline.
How delivery works
Whether you're shipping a single chair or installing 80 workstations — the same reliable process every time.
Place your order
Choose a delivery option at checkout. Pricing is shown after you enter your address. Large orders are quoted before processing.
We schedule delivery
For freight and installation orders, a Source team member contacts you to confirm the delivery window and any site requirements.
We handle the rest
Depending on your choice: we deliver, unpack, assemble, place, and remove all packaging. You walk in to a ready workspace.
Choose the level of service that fits your project
From a single boxed chair to a fully installed, ready-to-use floor - pick how much you'd like us to handle.
Good to know:
Deliveries run Monday–Friday, 8 a.m.–5 p.m. (excluding holidays). Please make sure doorways are clear and accessible. Remote regions (YT, NT, NU) are quoted separately. In Quebec or the Maritimes? We'll connect you with a local authorized dealer -find one near you.
Compare at a glance
| Delivered to address | Standard Shipping | Freight Delivery | Professional Installation | In-Store Pickup |
|---|---|---|---|---|
| Delivered to your address | ||||
| To your specific room / floor | ||||
| Same-day or next-day availability | ||||
| No shipping cost | ||||
| Ships nationwide | ||||
| Scheduled delivery window | ||||
| Assembly & setup | ||||
| See & try furniture before taking home | ||||
| Cost | Shown at checkout | Shown at checkout | Quoted by project | Always free |
| Best for | Individual items, home office, small orders | Loading dock access, contractor-managed installs | Full office fit-outs, complex orders, zero effort | Local buyers, fast pickup, skip shipping |
What happens on
installation day
Our certified installers handle everything so your team walks into a ready workspace — no assembly, no mess, no effort on your part.
- We schedule around you
- We bring it to the right room
- We assemble, adjust & mount
- We clean up & sign off
Delivery policies
A few things to know before your delivery day to make sure everything goes smoothly.
Delivery hours
All deliveries take place Monday to Friday, 8 am – 5 pm local time. We don't deliver on statutory holidays. Evening or weekend delivery may be arranged for large projects — ask your sales rep.
Scheduling & confirmation
A Source representative will contact you to confirm your delivery window. If you need to reschedule, contact us at least 48 hours in advance to avoid fees. We can often work around your schedule.
No PO Box deliveries
We deliver to physical addresses only. If your billing address is a PO Box, please provide a physical shipping address at checkout.
Access & clearances
It's your responsibility to confirm that doorways, corridors, and elevators will accommodate the packaged product. Remove any items that obstruct the delivery path before we arrive.
Safe delivery right
Source reserves the right to cancel delivery and issue a full refund if the delivery area is unsafe or requires unreasonable conditions. We'll always contact you first to find an alternative.
Additional labour
Need extra help moving existing furniture or items not included in your order? Our delivery team can assist at an hourly rate — ask for details when booking.
Ordering from Quebec, the Maritimes, or outside Canada?
Source Office Furniture delivers direct to most provinces. For Quebec, the Maritimes, and US orders, we'll connect you with our authorized dealer network to ensure great service in your region.
Delivery & Installation FAQ
How long does delivery take?
We aim to deliver in-stock products to locations in our service areas within 3 business days, and our standard delivery service takes place between Monday to Friday.
What's the difference between Freight Delivery and Professional Installation?
Freight delivery provides curbside or loading dock drop-off only, leaving indoor transport, assembly, and debris disposal to you. Professional delivery and installation is a turnkey service where our certified team brings everything into your space, places and fully builds the furniture, and takes away all packaging materials. It is the best option if you want your office completely set up and ready to work in from day one.
Do you deliver to residential addresses?
Yes, we deliver to most residential addresses across Canada. Please note that residential delivery fees and site access requirements (such as stairs, narrow entryways, or elevator bookings) may vary depending on your location.
Can I schedule a specific delivery date or time window?
Yes. Once your order is processed and ready to dispatch, our dispatch team will contact you directly to schedule an agreed-upon delivery date and provide a targeted arrival window. For commercial buildings requiring dedicated loading dock or freight elevator reservations, please let us know in advance so we can coordinate your window accordingly.
How do I prepare for an installation day?
Clear all hallways, entryways, and destination rooms of existing furniture and clutter so our crew has safe, unobstructed access. Secure any necessary building reservations in advance, such as loading dock access, freight elevator bookings, and visitor parking. Finally, ensure an authorized contact is available on-site to facilitate entry, confirm workstation placement, and sign off on the finished setup.
What's the easiest way to get a quote for a large install project?
The fastest way to receive a quote is to complete the quiz on our home page. Answering the quiz will provide you with a preliminary quote for your project. You can also contact or visit your nearest showroom directly to work with a dedicated commercial account executive. Our team will review your timeline and floor layout, offer free 2D/3D space planning, and provide a comprehensive proposal covering volume pricing, delivery, and professional installation.
Let's plan your space together
From a 5-person startup to a 400-workstation HQ, our project team handles the full lifecycle - discovery, drawings, sourcing, install, and ongoing reconfiguration as your team grows.