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Guarantees, Shipping & Returns
Product Guarantee - If for any reason a product does not meet the manufacturer's warranted performance, we will replace it as per the warranty.
Pricing - All published prices are subject to change without notice; orders will be billed at prices prevailing at date of order. Our prices as shown are exclusive of HST, GST and PST.
Shipping/Delivery - Handling and freight charges may apply.
Claims - Claims for shortages or damaged goods must be reported to your sales consultant within 48 hours of receipt of goods.
Payment terms - Title to and ownership of the goods shall remain in Source Office Furnishings name until payment has been received in full. Source reserves the right to charge interest at the rate of 1 1/2% per month (or the maximum allowed by law) on any overdue amounts.
In the event Source Office Furnishings determines, at its sole discretion, to use the services of a collection company or lawyer to collect past due amounts, then all reasonable costs associated with collection will be due to Source in addition to the principal and interest.
Product returns - You may return any unused item (in its original packaging) by observing the following procedure within 30 days of receipt:
Contact the Source Office Furniture location where the product was purchased from.
Provide your invoice number and reason for return.
Goods must be in new condition, unassembled and in the original packaging with UPC code if applicable.
With prior authorization, goods will be accepted for return, within 30 days of purchase, for an exchange, credit, or full refund.
Contact Source Office Furnishings
For general enquiries, please fill out the form below, and a Source representative will contact you regarding your inquiry.
For questions regarding a certain store, please visit our Store Locations page to contact the Source store nearest you.