Sales Assistant

Source Office Furnishings is seeking applications from qualified individuals for the position of Sales Assistant at our Kelowna location. This is a full-time position. The Sales Assistant is responsible for providing administrative support to the sales representatives by managing and manipulating sales orders, communicating with customers regarding order status, and preparing documentation. You will also be called upon to create designs for space layouts according to room measurements and product selection, as per instructions from the customers and sales representatives. We Provide:

• Fun and positive work environment
• Opportunity for personal and professional growth
• Competitive wage; cost shared benefit plan after successful 3 month probation

Main Responsibilities: Coordination

• Assist with product orders and make modifications to existing orders in system
• Provide customers with product quotes as requested
• Troubleshoot and communicate with customers if there are issues
• Call customers and provide estimated due dates of non-stock products
• Assist customers in the showroom when a salesperson isn’t present
• Coordinate and communicate with manufacturers
• Update customer information

Design and Space Planning

• Coordinate with sales rep to make modifications or amendments to drawings as per customer feedback

Qualifications:

• High school diploma minimum
• 2-3 years of office administration/coordination a must; preferably in a support role with tight deadlines and high pressure
• Highly organized and able to manage time efficiently
• Strong communication skills (over the phone and via email)
• Able to work in a fast-paced environment and under pressure
• Superior customer service skills
• Strong MS Office skills (Word, Excel, Outlook)

Job Types: Full-time, Permanent